Contact information

Contact Information

Last Updated: October 30, 2026

Jetvora is committed to maintaining clear and accessible communication with our customers.

Whether you need assistance before purchasing, have questions about an existing order, or would like information about our policies, our customer support team is available to help.

1. Business Information

Business Name: Jetvora

Website: https://jetvora.xyz

Established: 2022

Business Category: Online Retail — Handheld Folding Fans and Fashion Accessories

2. Official Contact Details

Customer Support Email:

support@jetvora.xyz

Customer Support Phone:

+1 (914) 588-9355

Business Address:

Jetvora

7822 Club Crest Dr

Arvada, CO

United States

These contact details may be used for legitimate business correspondence and customer service inquiries.

3. Customer Service Assistance

Our customer support team can assist with:

Product Questions

Information about handheld fan styles, designs, materials, product features, and availability.

Order Inquiries

Questions about order confirmations, purchased products, and order status.

Shipping Assistance

Information regarding our free worldwide shipping service, estimated delivery timeframe, and tracking details.

Returns and Refunds

Assistance with eligible returns, refunds, replacements, and exchanges under our 30-day policy.

General Feedback

Questions, comments, suggestions, and other inquiries related to our online store.

4. Contacting Customer Support

For the most efficient assistance, we recommend contacting us by email.

Please include your order number when your inquiry relates to an existing purchase.

For product issues, providing a description and relevant photographs may help us review your request.

We aim to respond to customer inquiries as promptly as reasonably possible.

5. Returns and Business Correspondence

Our listed business address is provided for business identification and correspondence.

It is not necessarily the designated return processing location.

Before returning a product, customers must contact support@jetvora.xyz to receive the appropriate instructions and return destination.

Please do not send merchandise to the business address without prior authorization.

6. Shipping and Return Commitments

Jetvora offers:

  • Free standard worldwide shipping.

  • Estimated delivery within 7–10 days.

  • Free returns for eligible purchases within 30 days of delivery.

  • Customer assistance with order-related concerns.

Please refer to our Shipping Policy and Return & Refund Policy for complete details.

7. Official Communication

For your security, please use the contact information published on https://jetvora.xyz when communicating with our store.

We will never ask customers to disclose payment card passwords or sensitive account credentials by email.

If you receive a suspicious message claiming to represent Jetvora, please contact us through our official support email.

8. Contact Us

We appreciate your interest in Jetvora and welcome the opportunity to assist you.

Jetvora — A Touch of Elegance in Every Breeze.

Email: support@jetvora.xyz

Phone: +1 (914) 588-9355

Website: https://jetvora.xyz