Terms of service
Terms of Service
Last Updated: October 30, 2026
Welcome to Jetvora.
These Terms of Service govern your access to and use of https://jetvora.xyz, including purchases made through our online store.
By accessing our website or placing an order, you agree to these Terms of Service, subject to applicable consumer protection laws.
1. General Information
Jetvora is an online retail store established in 2022, specializing in handheld folding fans and decorative fashion accessories.
Throughout these Terms, "Jetvora," "we," "us," and "our" refer to the store operating at https://jetvora.xyz.
The terms "you" and "your" refer to customers and website visitors.
2. Eligibility and Website Use
By using our website, you confirm that you are legally permitted to enter into purchasing agreements in your jurisdiction or have the necessary permission from a parent or legal guardian.
You agree not to use our website for unlawful, fraudulent, or unauthorized purposes.
You must not attempt to interfere with website security, disrupt our services, or misuse information obtained through our platform.
3. Products and Descriptions
Jetvora offers a selection of handheld fans, including bamboo folding fans, decorative tassel fans, and fashion-inspired designs.
We make reasonable efforts to display product descriptions, photographs, colors, dimensions, and specifications accurately.
However, product appearance may vary slightly due to screen settings, lighting, and normal manufacturing differences.
We reserve the right to update product descriptions, correct errors, and discontinue products without prior notice.
Such changes will not remove rights already established under an accepted purchase agreement.
4. Pricing and Payment
Product prices are displayed on our website and may be updated periodically.
The total amount payable will be shown during checkout before an order is submitted.
We reserve the right to correct obvious pricing or listing errors, subject to applicable law.
Payments are processed through the payment methods made available at checkout.
Customers agree to provide accurate and authorized payment information.
5. Order Acceptance
After placing an order, you may receive an order confirmation email acknowledging that your order has been received.
An order is considered accepted when we confirm acceptance or dispatch the purchased items, as permitted by applicable law.
We may decline or cancel orders involving suspected fraud, payment authorization failures, inventory errors, or other legitimate reasons.
If payment has already been collected for an order we cancel, the applicable amount will be refunded.
6. Shipping and Delivery
Jetvora offers free standard shipping worldwide.
Our estimated delivery timeframe is 7–10 days.
Delivery estimates may be affected by customs processing, carrier operations, local holidays, severe weather, or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
For additional details, please review our Shipping Policy.
7. Returns and Refunds
We provide free returns and refunds for eligible purchases requested within 30 days of delivery.
Customers should contact support@jetvora.xyz to initiate a return.
Return eligibility, refund processing, and exchange procedures are explained in our Return & Refund Policy.
These Terms do not restrict mandatory consumer rights under applicable law.
8. Intellectual Property
Website content, including original text, graphics, branding, product presentations, and design elements owned by Jetvora, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit protected content without appropriate authorization.
Third-party trademarks and materials remain the property of their respective owners.
9. Customer Information
You agree to provide accurate information when placing an order or contacting customer support.
You are responsible for maintaining the confidentiality of any account credentials associated with your use of our website.
Please notify us promptly if you suspect unauthorized activity involving your account.
10. Third-Party Services
Our website may use third-party services for payment processing, website hosting, order fulfillment, analytics, or shipping.
These services may be subject to their own terms and privacy practices.
Jetvora is not responsible for independently operated third-party websites, except where responsibility is imposed by applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, Jetvora is not liable for indirect, incidental, or consequential losses arising from misuse of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded, including mandatory consumer protections or liability for fraud or intentional misconduct.
12. Privacy and Personal Information
Customer information is handled in accordance with our published Privacy Policy and applicable data protection laws.
We use information as reasonably necessary to process orders, provide customer support, and operate our services, subject to applicable legal requirements.
Please review our Privacy Policy for further details.
13. Changes to These Terms
We may revise these Terms of Service to reflect changes in business operations, legal requirements, or website functionality.
Updated terms will be published on this page with a revised effective date.
Changes will not retroactively remove rights arising from orders already accepted.
14. Governing Law
These Terms are governed by the applicable laws of the State of Colorado, United States, without overriding mandatory consumer protection rights that may apply in a customer's jurisdiction.
Any dispute resolution procedures will remain subject to applicable law.
15. Contact Information
For questions regarding these Terms of Service, please contact:
Jetvora
Website: https://jetvora.xyz
Email: support@jetvora.xyz
Phone: +1 (914) 588-9355
Business Address: 7822 Club Crest Dr, Arvada, CO, United States